Synoptic Deliver National IP & Data Network for The City Bin Co
Synoptic have been a long-standing and valued member of the Viatel Technology Partner Programme. The Viatel Technology Partner Programme enables Viatel Technology Partners to take full advantage of Viatel’s complete suite of Cloud & Connectivity Solutions and avail of dedicated support to enable them harness the potential of Viatel’s capability to support them and their customers.
Viatel have worked with Synoptic for many years now supporting them to deliver cost effective and resilient network connectivity solutions to their end customers. Viatel were delighted recently to support Synoptic and their customer The City Bin Co to deliver a fully managed IP & Data network as part of a network refresh project. The Viatel solution enabled Synoptic deliver on their brief to The City Bin Co to deliver additional cost savings, improved performance and manageability across their estate. Utilising Viatel’s extensive geographic network infrastructure and managed MPLS capability, Viatel delivered a fully managed scalable IP & Data network connecting all of The City Bin Co branch locations onto a single network. This network is managed and supported for Synoptic 24X7x365 by Viatel’s Network Operations Centre.
“Our relationship with Viatel has been integral to our growth strategy, through their extensive cloud and connectivity portfolio we are able to offer more innovative and future proof solutions to support our customers.”, – David O ‘Farrell – Chief Technical Director, Synoptic.
Commenting on the announcement Viatel Director of Sales and Marketing Damien McCann stated “We are delighted to partner with Synoptic Communications and support them on their win with the City Bin Co. We look forward to building on this relationship for many years to come”.
The City Bin Co is Ireland’s fastest growing and most innovative waste management and recycling operator, since their inception in 1997 the company now services tens of thousands of businesses and homes from Galway to Dublin and have earned notable awards along the way. The City Bin Co. was the first and only company in the waste management industry to be placed on the ‘Index of Excellence’ by Excellence Ireland. The practice and pursuit of excellence is part of the company culture. They have been a Deloitte Best Managed Companies (Ireland) four years in a row as well as representing Ireland twice in the European Business Awards in the area of Customer Focus.
“Since 2014 the team at Synoptic have played an integral part in supporting us in every area of our telecommunications” – Parisch Browne – CTO, The City Bin Co
Since 2014 Synoptic have been providing Voice and IP services to The City Bin Co both in Galway and Dublin, at the beginning of 2018 it was evident that due to the company’s significant growth they needed to implement a more comprehensive scalable network to connect all locations. Synoptic deployed a solution utilising the extensive Viatel national network which was more robust and commercially attractive than any other option available, based on this along with Synoptic’s historic ability to deliver for The City Bin Co they were awarded the contract to roll out a fully managed IP & Data solution nationwide. This new network has enabled The City Bin Co to put in place an infrastructure that will be ready for any future eventualities or requirements.
Parisch Browne – IT Manager, The City Bin Co: Since 2014 the team at Synoptic have played an integral part in supporting us in every area of our telecommunications, they initially came to talk to us about reducing monthly expenditure on our geographic and non-geographic voice services, after significant year on year savings in this area it enabled us to gradually build a better IP infrastructure. Today we’re now in a position to deploy a new large-scale IP & Data network which will for the first time connect all out locations on a single network. The support levels, general interaction and constant advise we’ve received from Synoptic over the years made our decision that bit easier when choosing our partner for this project.